QuoteDesk Terms of Service

1. Acceptance of these Terms

By creating a QuoteDesk account, clicking "Create Account," or otherwise accessing or using the QuoteDesk service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are creating an organization on behalf of a company, you represent that you have authority to bind that company, which then becomes "you"/"Customer" under these Terms. Under the Philippine E-Commerce Act (RA 8792), your electronic acceptance of these Terms (e.g. clicking to agree) is legally equivalent to a signed paper agreement.

2. The Service

QuoteDesk is a web-based, multi-tenant application that lets a business ("Organization") create, brand, and send price quotations and track them through to invoicing, and manage a product/service catalog and basic team access. tenthGear Solutions may add, change, or remove features over time, and will make reasonable efforts to notify Customers of material changes.

3. Accounts, Organizations & Team Members

• One QuoteDesk account belongs to exactly one Organization. The person who creates an Organization is its "Owner" and can approve, remove, and assign roles to teammates who join with that Organization's invite code.
• The Owner and any Admins are responsible for the accuracy of information they enter, for managing who has access to their Organization, and for their team members' compliance with these Terms.
• You must provide accurate registration information and keep your login credentials confidential. You are responsible for all activity under your account.

4. Subscription, Trial & Billing

New Organizations start on a free trial period (currently 14 days). At launch, QuoteDesk is billed manually: tenthGear Solutions will contact you to arrange payment (e.g. bank transfer or GCash) and will activate or extend your subscription once payment is confirmed. QuoteDesk does not store your payment card details, since no card-based payment is processed automatically at this stage. Prices, plans, and this billing process may change as self-serve payment is introduced; Customers will be notified before any change takes effect for them.

If a trial ends or a subscription lapses without payment, tenthGear Solutions may restrict or suspend access to the Service for that Organization until payment is arranged. Data is not deleted solely for a lapsed subscription except as described in Section 9.

5. Your Data

"Customer Data" means the data an Organization and its team members put into QuoteDesk — business details, product/service catalogs, client names and contact details, pricing, and quotation/invoice records. As between tenthGear Solutions and the Customer, the Customer owns its Customer Data. tenthGear Solutions acts as a data processor with respect to personal data the Customer includes in Customer Data (such as the Customer's own clients' names and contact details), and the Customer remains the data controller responsible for having a lawful basis to collect and use that data. See the QuoteDesk Privacy Policy for how tenthGear Solutions itself handles data as controller (e.g. your own account and billing information).

Each Organization's data is technically isolated from every other Organization using per-tenant access controls (row-level security) in the underlying database — no Organization can read another Organization's data through the Service.

6. Acceptable Use

• Do not use the Service to store or transmit unlawful content, or content that infringes someone else's rights.
• Do not attempt to breach or circumvent the Service's security or tenant-isolation controls, or access another Organization's data without authorization.
• Do not use the Service to send unsolicited bulk communications ("spam") to third parties.
• Do not reverse-engineer, resell, or white-label the Service without a separate written agreement with tenthGear Solutions.

7. Intellectual Property

tenthGear Solutions owns the Service, including its software, design, and the QuoteDesk name and logo. These Terms do not grant you any rights to tenthGear Solutions' trademarks or branding except as needed to use the Service as intended (e.g. your own logo appears on quotes you generate; tenthGear Solutions' does not).

8. Limitation of Liability

To the maximum extent permitted by Philippine law, tenthGear Solutions' total liability arising out of or relating to the Service is limited to the amount the affected Organization paid tenthGear Solutions in the twelve (12) months before the claim arose, and tenthGear Solutions is not liable for indirect, incidental, or consequential damages (such as lost profits) arising from use of the Service. Nothing in these Terms limits liability that cannot lawfully be limited under Philippine law, including liability for gross negligence, fraud, or willful misconduct.

The Service is provided "as is." While tenthGear Solutions takes reasonable steps to keep the Service available, secure, and backed up, it does not guarantee uninterrupted or error-free operation.

9. Suspension & Termination

tenthGear Solutions may suspend or terminate an Organization's access for non-payment (after notice), material breach of these Terms, or activity that risks the security or integrity of the Service or other Organizations' data. A Customer may stop using the Service and request account closure at any time. On termination, tenthGear Solutions will retain Customer Data for a reasonable transition period (currently 30 days) to allow export, after which it may be deleted.

10. Governing Law & Venue

These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of [City to be specified by tenthGear Solutions], Philippines.

11. Changes to these Terms

tenthGear Solutions may update these Terms from time to time. Material changes will be notified in-app or by email at least 15 days before taking effect. Continued use of the Service after that date constitutes acceptance.

12. Contact

Questions about these Terms can be sent to support@quotedeskph.com.